- 1. We will send the items within 2-3 days once the system confirms buyer’s payment. 2. The shipping cost doesn’t include any local import tax, the buyers are responsible for the customs duties if there is. 3. For any reason, we will refund buyers if buyers return the items within 15 days after successfully delivered. However, the buyers should bear the return shipping freight and make sure that the items returned are in their original conditions. 4. Items are shipped by Aliexpress Standard Shipping, AliExpress Premium Shipping or China Post Registered Air Mail, ePacket reaches most of the countries within 15 to 35 bussiness days. Delivery time depends on the destination and some other factors, it may take up to 60 business days. 5. If you want to get the items faster, please contact us to pay additonal freight, we can offer you the following faster shipping: TNT, EMS, UPS, DHL, FedEx, DPEX etc. Through these ways, you can get the items within 5-7 business days. Thanks for being interested in our store, your satisfaction is our goal, we will try our best to provide you the best quality with best price and service. For better cooperation, please kindly read below important remarks: 1. Please kindly understand that there mightbe slightly difference for the color and size between the real items and the information shown on your screen. 2. Please leave your full name and clear address when you place an order. 3. Please contact us if you don’t receive your items within the delivery time. 4. Please kindly talk to us if there is any problem with your items, and not to give any negative comment before receiving our solution. 5. If you are happy with our product and service, please kindly offer us 5-star evaluation and share our store information with the people you care. Your positive comments and pictures sharing will be greatly appreciated. Thank you very much and have a great day. Best regards, OKUQUBE team
